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At Braveca, which is owned by Wellquest Solutions Private Limited (“we,” “our,” “us”), we’re dedicated to providing clear terms and conditions for our users (“you,” “your”) to easily navigate and comprehend it. Our website is designed to offer an enjoyable and secure shopping experience for fashion-forward individuals. Access to the site is permitted only for lawful purposes. By browsing, registering, or purchasing through this platform, you agree to comply with our guidelines, policies, and all applicable laws. Individuals accessing the site must be of legal age or do so under the supervision of a guardian. We reserve the right to restrict or revoke access to any user found engaging in conduct that compromises the security, integrity, or fairness of our platform.  

Account Creation and Maintenance  

Creating a personal account allows users to access features such as saved preferences, and personalized recommendations. To ensure uninterrupted service, all information provided during registration must be accurate and regularly updated. Users are solely responsible for safeguarding their login credentials and any activity that occurs under their account. Sharing account access or using false identities may lead to suspension. In cases of suspected misuse or inactivity over an extended period, we reserve the right to deactivate the account after providing reasonable notice.  

Information Reliability and Site Content Integrity  

We invest great effort in curating content that is informative, accurate, and relevant. This includes product descriptions, visual representations, sizing guides, pricing, and care instructions. However, due to the nature of dynamic inventory and updates, minor discrepancies may occur. We do not guarantee that all site information will always be complete, error-free, or current. Users are advised to cross-reference details before making purchasing decisions, especially for items involving material, or availability.  

Our Commitment to Accurate Content  

Each product listed on the platform undergoes careful verification to ensure it is presented with honest details. From composition and fit to intended use and features, we strive for precision. If any error in pricing, labeling, or representation is identified - whether due to technical malfunction or human oversight - we will act promptly to resolve it. Such corrections may include cancellation, refund, or substitution, depending on the situation and user preferences.  

User Responsibility for Verification  

We encourage users to actively verify product specifications such as material type, color tones, and any applicable instructions before completing a purchase. Relying solely on display images or promotional content without reviewing written specifications is discouraged. Variations in display settings may affect the appearance of colors and textures. We do not hold responsibility for purchases made without user diligence.  

User Contributions and Conduct  

Our platform may offer areas where users can submit product reviews, feedback, queries, or other contributions. By doing so, you agree that your submissions are respectful, non-discriminatory, and lawful. Content must not include misleading claims, defamatory statements, or infringe upon any rights. By submitting such content, you grant us the right to reuse, modify, or publish it for promotional or informational purposes. Any misuse - including spamming, abusive language, or fabricated reviews - may lead to immediate removal of content and potential suspension of your account.  

Ownership of Site Content  

All elements of this website - including but not limited to logos, layout, images, videos, product names, design features, and written content - are protected under intellectual property laws. These materials are the sole property of the platform and are meant for personal use only. Copying, modifying, distributing, or using any portion of the site content for commercial purposes without written permission is strictly prohibited and may invite legal action.  

Restricted and Harmful Activities  

Users must refrain from engaging in activities that threaten the integrity or security of the website. These include - but are not limited to - hacking, unauthorized access to other accounts, the use of automated bots to extract data, manipulating pricing, spreading false or malicious information, and uploading harmful code. Any such actions compromise the experience for others and are considered a breach of our policies. Violations may result in account termination and potential legal consequences.  

Product Display and Representation  

Every product is displayed with high-resolution images, detailed descriptions, and essential information including fit type, care instructions, and intended use. While we strive for accuracy in visual representation, users should expect slight variations due to photography lighting or display screen differences. We regularly update listings and provide the most relevant information. Each collection reflects evolving trends while staying true to timeless elegance and practicality.  

Accuracy in Product Listings  

We continuously review and refresh our product database to maintain precision. Nevertheless, inaccuracies in pricing, stock availability, or promotional details can occasionally occur. We reserve the right to correct such discrepancies and, if necessary, cancel or amend orders in discussion with the affected users. Limited-time collections or exclusive items may carry unique terms, which will be highlighted on their respective pages.  

Order Processing and Payment Terms  

Once an order is placed, it signifies your acceptance of the listed price and applicable terms. All payments must be completed through the approved payment methods provided on our platform. Orders are processed only after confirmation of payment. Shipping charges and applicable taxes will be displayed during checkout. Users are responsible for providing accurate delivery details, and any delay or failure caused by incorrect inputs is beyond our control.  

Legal Compliance and Jurisdiction  

Your use of the website, as well as all transactions and interactions, are governed by the Indian laws and regulations applicable to this platform. By continuing to use our services, you agree to abide by these laws and cooperate in the event of any lawful inquiry or requirement.  

Accuracy and Transparency in Listings  

We believe in open and honest communication. If a pricing or product detail issue arises after an order is placed, we will notify you and provide options for resolution—such as an updated quote, refund, or alternative selection. Your satisfaction is important to us, and we aim to resolve such issues promptly and fairly.  

Limits to Our Responsibility  

While we are committed to providing high-quality products and a smooth experience, our liability is limited to the amount paid by the customer for the item in question. We are not responsible for indirect losses, such as lost profits, missed opportunities, or inconvenience caused by delayed deliveries, third-party service disruptions, or temporary website unavailability.  

Warranty Disclaimer  

All items and services are provided “as is” without any form of warranty, either expressed or implied. This includes warranties related to product lifespan, performance, fitness for a particular purpose, or uninterrupted service. Users accept that while we strive to provide a seamless experience, technical issues or minor inconsistencies may occur.  

Uncontrollable Circumstances Clause  

We are not liable for any failure or delay in performance caused by circumstances outside our control. These may include but are not limited to, natural disasters, communication failures, regulatory actions, labor strikes, pandemics, or infrastructure issues. In such cases, our obligations are temporarily suspended until normal conditions resume.  

Handling Disagreements and Claims  

In the event of a dispute or disagreement, we encourage users to reach out to our support team for a swift and amicable resolution. If mutual agreement is not achieved, the matter may be resolved through arbitration or alternative dispute resolution channels. Users agree not to pursue group litigation or class action suits unless explicitly allowed.  

Revocation of Access Rights  

We reserve the right to limit, suspend, or terminate user access to the platform if terms are violated or if usage is found to be abusive, fraudulent, or unlawful. This includes deleting accounts, halting transactions, or removing content. Users remain responsible for all prior obligations, even after termination.  

User Obligation for Legal Compliance  

By engaging with our platform, you agree to indemnify and hold us harmless from any claims or liabilities resulting from your actions. This includes any breach of terms, provision of false information, or involvement in unlawful activities. You are accountable for ensuring that your use of the platform is ethical, legal, and aligned with our standards.  

Corrections to Site Errors  

Despite our diligence, there may be occasional typographical or factual errors in content, pricing, or availability. We reserve the right to fix such issues without prior notice. In cases where errors impact active orders, we will inform affected customers and provide timely resolutions that prioritize customer satisfaction.   

Updates to These Terms  

These Terms and Conditions may be updated periodically to reflect changes in operational practices, services, or legal requirements. Updates will be posted on this page, and continued use of the platform after any change signifies your acceptance of the revised terms. We encourage you to revisit this section regularly.  

Customer Support and Inquiries  

For any questions or clarifications regarding these Terms and Conditions, feel free to reach out to us @ wellquesttechpvtltd@gmail.com.